The Virtual Assistant Agency Built for Serviced Accommodation Businesses
StayAura Nova is a dedicated Virtual Assistant agency for Airbnb hosts, serviced accommodation owners, and short-term rental businesses across the UK. Our hospitality specialists manage guest communication, bookings, pricing, and daily operations so you don't have to.
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Reduce stress. Increase efficiency. Help you scale.
A Virtual Assistant Agency Built by Hospitality Professionals
Most VA agencies are generalists. StayAura Nova isn't. We were built specifically for the serviced accommodation and short-term rental industry, by people who understand what running a portfolio actually involves guest enquiries at all hours, cleaner and maintenance coordination, calendar syncing across platforms, and pricing that needs to move with demand.
That's why hosts and property managers choose us as their serviced accommodation virtual assistant UK partner: we plug in as an extension of your team, not another tool you have to manage. Whether you run one Airbnb listing or a growing portfolio, our specialists help you save time, reduce workload, and scale with confidence.
Everything You Need to Run a High-Performing Serviced Accommodation Business
Guest Communication Support
Professional 24/7 guest messaging across Airbnb, Booking.com and more, improving response times, reviews, and Superhost status.
Cleaner & Maintenance Coordination
Scheduling and chasing cleaners, contractors, and maintenance teams so every property is guest-ready.
Booking & Calendar Management
Synced calendars across platforms to prevent double bookings and maximise occupancy.
Listing Optimisation
SEO-focused, conversion-driven copy and photos that get your listing found and booked.
Dynamic Pricing Optimisation
Data-driven pricing via PriceLabs, adjusted for demand, seasonality, and local market trends.
Business Systems & Automation
Scalable workflows and automated messaging that cut down repetitive admin.
Who We Help
Airbnb Hosts
Property Management Companies
Serviced Accommodation Businesses
Holiday Let Owners
Why We're the Best VA Agency for Serviced Accommodation
Hospitality Specialists
Experienced Airbnb and serviced accommodation professionals, not generalist VAs.
Built for Scale
Support that grows with your portfolio, from one listing to dozens.
24/7 Support
Reliable guest communication whenever your guests need it.
Intelligent Automation
Smarter systems that reduce repetitive tasks.
Increase Revenue
Better occupancy, pricing, and guest satisfaction, driven by daily operational excellence.
How It Works
1
Book a Free Consultation
2
Tell us about your portfolio
3
Meet your dedicated VA
4
We manage your daily operations
5
Grow your business
Trusted Across Every Major Booking Platform
StayAura Nova supports hosts and serviced accommodation businesses across Airbnb, Booking.com, Expedia, Google, TripAdvisor, SilverDoor, and more, so your VA fits into your existing setup, not the other way around.
Trusted by Airbnb Hosts & Property Managers
Our review scores jumped within a month. Guests rave about response times.
Olivia M.
Portfolio Host, London
Frequently Asked Questions
What does a virtual assistant agency for serviced accommodation actually do?
A serviced accommodation VA agency like StayAura Nova handles the day-to-day running of your Airbnb or short-term rental business, including guest messaging, booking and calendar management, cleaner and maintenance coordination, listing optimisation, and pricing so you don't have to do it yourself.
How is StayAura Nova different from a general virtual assistant?
General VAs handle admin tasks but usually don't know the serviced accommodation industry. Our team is made up of hospitality specialists who understand Airbnb, Booking.com, PriceLabs, and the pace of a short-term rental business, so there's no learning curve.
How much does a serviced accommodation VA cost?
Pricing depends on how much support you need, from a few hours a week to full-time, 24/7 cover. Book a free consultation, and we'll recommend a plan based on your portfolio size and workload.
Can you support more than one property or platform?
Yes. Whether you manage one Airbnb listing or a growing multi-platform portfolio across Airbnb, Booking.com, Expedia and more, our support scales with you.
Do you offer 24/7 guest communication?
Yes, 24/7 guest communication is available, so enquiries and issues are handled promptly regardless of time zone, helping protect your response rate and Superhost status.
How quickly can a VA start supporting my business?
After a free consultation to understand your properties and workflow, we can typically onboard and start supporting your business within a short timeframe. Book a call to get an exact timeline for your setup.